FREE DOMESTIC SHIPPING OVER $50 / FREE INTERNATIONAL SHIPPING OVER $150

FAQ

How can i contact you?

Email us at hello@szep.com.au for all enquiries. Please allow 1 – 2 business days for a response.

How much is delivery in Australia?

All domestic orders are calculated at checkout. We have the option of Standard and Express shipping throughout Australia. Please visit our Shipping Policy for more information.

Does SZEP deliver worldwide?

Yes! We love sending parcels internationally and can’t wait to see you in Szep.

Check out our Shipping Policy for more information.

*Please note that Szep is not liable for any freight charges, international duties or taxes incurred by delivery, refused shipment or unclaimed goods.

Are SZEP leggings squat proof?

YES, Chloe designed all pieces to be squat proof. Please make sure you check out our size guide for your correct size.

Whilst we do everything we can to ensure Squat proof leggings; soft, high quality fabrics naturally stretch to fit your body which can show darker coloured underwear. We recommend wearing like coloured underwear to match.

What size does Chloe wear?

Chloe is a size small across the entire Szep range. Chloe’s measurements can be found below:

Height: 178 cm

Waist: 71 cm

Bust: 79 cm

Will you be restocking?

Szep prides itself on limited edition collections and drops that are only made in small quantities. We want each piece to be special to our squad. In some instances, styles may be released in second round drops and/or different colours.

What is your return policy?

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we cannot offer you any exchange, credit or refund. For more information check out our Returns Policy

In the event you want to return an item (within 14 days from date of purchase), we can offer a credit note only.

For full terms please read our return policy here

Do you ship to P.O. boxes?

We can and do ship to P.O boxes 😊

HOW IS SZEP MADE? IS IT ETHICAL & SUSTAINABLE?

At Szep we take pride in what we produce. That’s why every piece starts with a sketch which is then thoughtfully brought to life by a team of experts. Our process may be longer than other brands, but we believe in slow fashion that puts quality over quantity.

All designs start with an idea from Chloe Szep, who is involved in every step of the design and fit process to ensure it is in line with what the Szep Squad expects. We use high quality fabrics from ethical mills and suppliers. All of our fabrics are tried and tested with the Szep team to ensure they stand the test of time.

Our brand prides itself on high quality limited-edition and on-demand drops to reduce wastage and excess in landfills. This allows us to measure desire for certain products prior to manufacturing. By partnering with an Australian design and production agency, we are able to have strict control over our production whilst keeping as much of the process in Australia as possible. Our agency ensures Szep is ethically manufactured in carefully selected factories which adhere to international standards, with bi-annual audits by both our agency and third-party regulators.

In 2020, we replaced existing bags with biodegradable poly bags and mail bags to ensure we’re doing everything we can for our planet.

For additional information please email hello@szep.com.au.

Are SZEP Products Sweatproof?

As with most fabrics some garments, especially lighter colours, may show sweat marks during wear.