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FAQ

Most frequent questions with answers

Email us at [email protected] for all enquiries.  

Please allow 1 – 2 business days for a response. 

All domestic orders are 9.90 (Express)

Please allow 1 – 3 business days for order delivery. 

Yes! We love sending parcels internationally and can’t wait to see you in Szep. 

Check out our shipping page for more information.

*Please note that Szep is not liable for any freight charges, international duties or taxes incurred by delivery, refused shipment or unclaimed goods.

YES, Chloe designed all pieces to be squat proof. Please make sure you check out our size guide for your correct size. 

Chloe is a size small across the entire Szep range. Chloe’s measurements can be found below:

Height: 178 cm 

Waist: 71 cm   

Bust: 79 cm

Szep prides itself on limited edition collections and drops that are only made in small quantities. We want each piece to be special to our squad. In some instances, styles may be released in second round drops and/or different colours. 

We want you to love your product. If the product isn’t quite right, please send it back to our team for a full credit note on full priced items.

Please see our returns policy for more information.

No, we cannot ship to P.O. boxes.

Cheap clothing usually means something’s not right in the supply chain such as unfair working conditions, non award wages and/or unsafe factories and poor quality fabric . We can certify our entire supply chain is sustainable. Even our packaging is biodegradable and recyclable. Once you take your first SZEP and purchase, you wont ever go back. 🙂

STILL NO ANSWER?

Contact our team via email now to solve any problems you are having, please allow 1 – 2 business days for a response.